top of page

IMPORTANT: Data Breach at Former Partner Evolve Bank & Trust

© Alan Howell

We would like to inform you about a recent data breach at Evolve Bank & Trust, a regulated bank we partnered with from 2020 until 2023 to provide USD account details for our services through our central banking partner.

Evolve Bank & Trust has experienced a data breach that may have involved some of our information, which may include data about our customers who pay with US dollars. Importantly, this breach did not include copies of any identification documents, as we never share these with third parties.

Our central banking partner has ended its relationship with Evolve Bank & Trust and has strengthened security measures to ensure the safety of our information. After a thorough investigation, it was confirmed that the breach did not impact any of our central banking systems, and all of our data remained secure.

Evolve’s dedicated team, in collaboration with top-tier forensic experts and investigators, is working tirelessly around the clock to authenticate precisely what data has been impacted by the recent cybersecurity incident... Please be assured that Evolve is putting forth every effort to determine the full scope of the incident. Once we have a clearer understanding, we will promptly provide all necessary resources and support to those affected. We want to reassure you that, as of now, the incident is contained and there is no imminent threat... Your trust and partnership are of the utmost importance to us, and we are committed to resolving this issue with the highest level of diligence and transparency.

Evolve Bank & Trust Update as of June 28, 2024 12:30pm CT

Be extra cautious of any suspicious calls, texts, or emails asking for sensitive information.

If you notice anything suspicious or need to verify any information, please contact us through our official contact form here (Selection: North America > Customer Service).

We understand that this news may be concerning. We are prioritizing the investigation and will keep you updated on any important developments.

Thank you for your continued trust and understanding.


Die Kommentarfunktion wurde abgeschaltet.
bottom of page